Great company to purchase a home from! Everyone I worked with at Jeff cook was friendly, helpful and professional! I felt like a person and not just a number!
About 90% of my time was spent working with my buying agent, Kyle Palmer. I can't even begin tell you what an exceptional job he did for me! Circumstances, no fault of either Kyle or I, it took 3 houses to finally get me to closing on one. Which ended up being the best one of the three, that's why things happen for a reason people, believe it! And I would like to mention he did get me all 3 houses under contract!!! So I had the pleasure of working with him for about 4 months and he exceeded my expectations.
Kyle was extremely prompt with texting, emails, phone calls and signing paperwork. He was professional, has a warm personality that is easy to get along with, he was knowledgeable about the area, pricing market and the real estate profession as a whole, he cares a great deal about getting you a house you will love so that you are extremely happy with your purchase, he is always positive no matter what and would get just as excited as I did, he never stops working no matter what time it is, he will negotiate like a ninja, he carries the stress for you as much as he can so that you can relax a little, he remained calm and composed when I drove him crazy, he is not at all pushy but let's you know when you need to move on something if you want it, he didn't make me feel like an idiot when I asked him stupid questions, and he is very genuine and real, not like some "used car salesman type". I trusted Kyle and he backed my TRUST up 100%. He is just an honest to goodness hard-working young man! I highly recommend him if you are moving to Charleston area and will be referring him to all my friends. The only negative is that you won't be able to get my awesome house, because I already bought it. But, I know you CAN get Kyle Palmer to sell you a slightly less, almost as awesome one! Jk! Please give him a call or stop by the west Ashley office, and trust me, you won't be disappointed...and tell him Lisa sent you! Jeff cook, if you are reading this...give that boy a raise, or employee of the month, or vip parking or pat on the back, something! Hahaha!!!?? Thank you for everything Jeff Cook and Kyle Palmer!!!